Member profiles

Every member's profile in one place: their attendance, response rate, strikes and merit, their upcoming events, their leave and their games. Members land on their own profile, and officers open anyone's to see how they are doing and act on it.

What a profile is

A profile is one member's page in the dashboard. It opens on Overview, which covers the whole server, and has a tab for each game they are or were on the roster of, with their attendance in that game beside its name. A game they left, or one that is archived, keeps its tab as a read-only record of their time on it.

Members open their own from My profile in the menu, which is also where they land when they open the dashboard, or from their own row on the Members list. Nobody else's profile opens for them.

Staff open anyone's from the Members list: guild admins and moderators see the whole profile. A leave approver reads the list without opening profiles. A class lead whose lead group has profile access sees one game's tab of the members in their group, and nothing else on the page.

Along the top bar sit when the member joined, whether they are on leave or have left the server, and the page's buttons: Request leave on your own profile, Actions for guild admins and moderators, and Set leave and Adjust XP for guild admins.

The numbers

A row of numbers sits along the top of every tab. On Overview they cover every game:

Messages and Voice: what they wrote and how long they spent in voice over the last 30 days.
Strikes: their strikes across every game, with how many of each kind (Premium).
Attendance: the share of tracked events they attended, out of the ones they could attend.
Response rate: how often they answered an event they were expected to answer, and how many pings it took on average.
Merit: their score, when the server lets members see their own (Premium). Staff always see it.

Attendance and the response rate are coloured against the member's group: yellow is the group's median, green above it, red below. The tip on the number says what is typical there.

Click a number to see what it is made of. Every number with a record behind it opens one: a bar of what it is made of, then every entry, newest first. Attendance lists every tracked event with how it went (Premium), Response rate every event they were asked about with their answer and the pings it took, Strikes each strike with its event or VOD cycle, and Merit what each part of the score adds. Messages and Voice stay plain.

Whoever may change an entry does it from its line. An events officer changes how an event went from the Attendance list (and gives or takes its strike), and a guild admin adds and removes server-wide strikes in Strikes. Members only read their own.

Graphs, events and leave

Under the numbers, Overview shows:

Activity: messages and voice hours per day, over the range you pick.
Merit: their score week by week, beside the server's median, when they can see it.
Attendance by outcome: a wheel of how their events went, attended, late, left early, no-show or on leave (Premium).
Events: a card for each upcoming event with their answer lit. Answer straight from the card; an answer that needs more, such as picks or a reason, opens the event. Once the upcoming ones run out, the most recent past events follow, each with how it went.
Leave of absence: their requests and approved leave. Members cancel their own pending or upcoming leave from its card.

Request leave asks for time away: the first and last day and a reason. Once an approver accepts it, event pings and automatic strikes skip the member for those days. Staff use Set leave on someone else's profile, which is approved at once.

A game's tab

A game's tab is the member's sheet in that game. Its numbers are that game's alone: DKP and Loot won when the game uses loot, then Strikes, Attendance, Response rate and Merit. They open like the Overview's, and two more do:

DKP: every line of their ledger, what they earned, spent and lost to decay, with its source. A game admin adds or takes DKP from here, with a reason.
Loot won: every item they won and how. A loot officer can undo an award from its line.

Under the numbers:

Attendance over time, and Merit in this game week by week beside the game's median.
Fields: the member's details for this game, such as their class or item level. Members fill in their own, game admins anyone's. For a game Qutie looks characters up for, the character's details fill in by themselves and refresh from the field's head. A game admin can ping the member to update their fields.
VODs, when the game uses them: one square per cycle, then their uploads, with Add VOD on your own tab (Premium).
Recent activity: what happened to the member in this game, such as DKP, strikes, sign-ups and loot. Game admins also get a link to the full audit log.

A member on trial has a Trial strip at the top: how long they have been on trial, and their attendance, strikes and VODs since it started. A game admin promotes them to the roster from there.

What staff see

On someone else's profile, guild admins and moderators also get the Record down the right side: notes, warnings, timeouts, kicks and bans, strikes from every game, merit adjustments and applications, newest first. Only guild admins and moderators ever see it, and staff see their own Record on their own profile too.

Filter it to one game's strikes or to the server's own cases with the picker in its head.
A case shows whether the member was sent the reason by DM. Its reason can be edited, and the case voided.
A merit adjustment is removed from its line.

Actions is where staff act on the member: add a note, warn, time out, kick, ban, lift a timeout or unban, and on Premium adjust their merit. Sending the reason to the member by DM is off unless you tick it. An action Discord would refuse, on a member above Qutie's own role, says so before you try.

Guild admins also get Adjust XP (give or take XP, or set a level), Set leave, and the member's Application and Leave of absence lists, with approve and decline on a pending leave request.